FAQS

Pick your trailer and dates, then reserve online or call us at (801) 713-0470. 25% of the rental total is due when you book, by phone, online or in person. The remaining 75% is due at pickup, along with a refundable security deposit, before you take the trailer.

If you cancel more than 30 days before your rental, we refund 15% of the rental total and keep 10%. Within 30 days, the 25% booking payment is forfeited. Within 7 days, the cancellation charge is 60% of the rental total: the 25% booking payment plus an additional 35%.

Rentals end at 5:00 PM Mountain Time on your return date. A late return without an approved extension is charged 250% of the daily rate for each extra day, plus a $500 late fee. Want more time? Call us before your return date; extensions depend on whether the trailer is booked next.

Monday to Saturday, 9 AM to 5 PM. We’re closed on Sundays, so a rental can’t start or end on a Sunday.

Drivers must be 25 or older and hold a valid driver’s license. Only drivers on the rental agreement may tow the trailer.

A 7-way round trailer plug and a brake controller. Each trailer’s page lists its weight; check it against your vehicle’s towing capacity, or call us with your year, make and model and we’ll help.

A brake controller activates the trailer’s electric brakes when you brake. It has a control in the cab within the driver’s reach and a unit that sends the signal to the trailer. Without one, nothing tells the trailer’s brakes to engage, and towing without working trailer brakes breaks the road rules for safe towing.

There are two kinds. A factory-integrated controller has a small sliding lever built into the dash, marked with a plus and minus sign. An add-on controller is a small box mounted on the dash within reach of the driver, usually at knee level, with a sliding lever or plus and minus buttons.

If your vehicle is wired for a brake controller but doesn’t have one installed, you can rent a Curt wireless Bluetooth brake controller with the trailer for $5 a day. Talk to us first so we can confirm it works with your vehicle. If you’d like one installed permanently, our service team can quote one for your vehicle.

Every trailer we rent is towed with our Equalizer weight-distribution and sway-control hitch, and it is required whenever you tow. The hitch is a required $55 add-on on every rental. Every vehicle is different, so we adjust the hitch to your vehicle at pickup to make sure it tows safely. We can inspect your tow vehicle and require safety equipment before handing over a trailer.

Our trailers are insured, but proof of insurance on your tow vehicle is required for every rental, along with documentation from your insurance company that your policy covers the trailer while it is being towed. If you can’t get that documentation, we can help you get temporary coverage through MBA insurance.

Damage not covered by insurance is deducted from the refundable security deposit. If the damage costs more than the deposit, you pay the difference. We keep a card on file for charges needed to return the trailer to the condition it left in.

Standard ($25 per trip): plates, cups, bowls, forks, knives and spoons for 4.

Premium ($60 per trip): everything in the standard set, plus a large mixing bowl, strainer, 3 pots and a 9-inch pan, measuring cups and spoons, can opener, tongs, spatulas, vegetable peeler, whisk, cheese grater, serving spoon, 2 hand towels and a washrag.

Propane is metered when you return and billed at current rates. Please don’t exchange the cylinders through a third-party service.

No. Smoking is not allowed in any trailer. A smoking violation carries a minimum $1,000 charge plus the full cost of cleaning, parts and downtime.

Trailers can’t go to Burning Man or similar dust-heavy events, and you’ll need our written approval to travel outside approved areas. Ask us if you’re unsure about your destination.